COVID-19 (Coronavirus) travel update

COVID-19 (Coronavirus) travel update 

Updated Thursday 14th May 2020
Firstly, we wanted to thank you for your patience. We apologise that we may not have been able to provide our usual levels of service whilst we have made arrangements for a number of our staff to work from home.  

During this time, we have been working hard to determine how best we are able to support and advise our customers. 

Schools travelling from the Republic of Ireland
On the advice of the National Public Health Emergency Team the Government is advising against all non-essential travel overseas until further notice. This includes Great Britain but does not apply to Northern Ireland. For more information click here 
Schools travelling from Northern Ireland 
We have engaged with a number of professional, trade and other organisations within the youth and educational travel sector to understand the impact of the guidance issued by the UK Government, including specific restrictions imposed by the Department for Education (“DfE”). We have also researched the position with the Association of British Insurers (“ABI”) who represent the UK insurance industry.

If the current advice from the UK Government means your group will be unable to travel, and this therefore has resulted in the cancellation of your trip, we are very pleased to advise the following:


Transfer to a new date

If you have chosen to defer your trip, then confirmation of this new booking will follow shortly, if you have not already received this.

Travel After 01 June 2020

We do understand that there is considerable uncertainty about when and how restrictions on school travel will be lifted. We are monitoring Government advice closely and we will be in touch should we be forced to make any changes to your trip.


We will of course reopen our office as soon as it is safe to do so, and we will be in touch to plan the specifics of your future trip.

We thank you for your support at a time we know has been uncertain and challenging for schools and organisations working with young people and we look forward to looking after you and your groups as soon as government advice allows.